Website Terms of Use
1. Introduction
1.1. Welcome to the website www.jeremygourmet.com (hereinafter: the “Website”) operated and managed by Jeremy Gourmet Ltd. (hereinafter: “Jeremy Gourmet”), which, among other things, serves as an online commerce platform for the purchase of products by visitors to the Website (hereinafter: the “Users” and/or the “Customers”).
1.2. Use of the Website is permitted solely to adult users aged 18 and over and is subject to the Terms of Use set forth below (hereinafter: the “Terms of Use”), including the provisions of the Privacy Policy and in accordance with all applicable laws. These Terms constitute the legal basis for any engagement or activity carried out herein. Use of the Website, including browsing, visiting, and/or purchasing through the Website, constitutes your explicit agreement to these Terms.
1.3. Jeremy Gourmet reserves the right to terminate your use of the Website if you fail to comply with one or more of the Terms of Use set forth below. Jeremy Gourmet also reserves the right to update the Terms of Use from time to time, at its sole discretion and without prior notice. It is hereby clarified that the binding and prevailing version of the Terms of Use is the version published on the Website.
1.4. Prior to performing any action on the Website, users are requested to carefully read the Terms of Use, including the Privacy Policy. If you do not agree to any of the Terms of Use, please refrain from using the Website.
1.5. In the Terms of Use and throughout all texts appearing on the Website, the singular shall include the plural and vice versa, and the masculine form shall include the feminine and vice versa, according to the context. The Terms of Use are drafted in the masculine form for convenience only and are not intended to constitute any form of discrimination.
1.6. The Website operates 24 hours a day, seven days a week, and may be used, including for placing orders, at any time. However, the Website may be temporarily unavailable due to malfunctions beyond the control of Jeremy Gourmet that may occur at any time, and/or due to maintenance work and/or other reasons, and users shall have no claims against Jeremy Gourmet in this regard.
1.7. It is hereby clarified that Jeremy Gourmet may, at any time, modify and/or discontinue the operation of the Website, in whole or in part, at its sole discretion and without prior notice, and users shall have no claims against Jeremy Gourmet in this regard.
1.8. For any questions, clarifications, comments, or issues relating to the Website, you may contact the Jeremy Gourmet customer service center, which operates Sunday–Thursday between 09:00 and 16:00, by phone at: 09-744-3077, by fax at: 09-744-0813, or by email at: sales@jeremygourmet.com. It is hereby clarified that the contact details listed above and the customer service center’s hours of availability may be changed at Jeremy Gourmet’s sole discretion without prior notice, and users shall have no claims against Jeremy Gourmet in this regard.
1.9. These Terms of Use constitute the entire agreement between the parties and supersede any prior agreement, proposal, or representation, whether written or oral, relating to their subject matter. In the event of any conflict and/or inconsistency of any kind between the content of the Website and the provisions of these Terms of Use, the provisions of the Terms of Use shall prevail.
2. Purchase of Products and Promotions
2.1. The Website offers various products for sale as detailed and displayed on the Website. However, Jeremy Gourmet may at any time remove or discontinue the sale of certain products, add new products, and/or modify the range of products offered for sale on the Website, all at its sole discretion, without prior notice, and without any claims by users in respect of such changes.
2.2. Each product is displayed with its price, which includes Value Added Tax (VAT), except for products that are exempt from VAT under applicable law. However, Jeremy Gourmet may change the price of any product at any time at its sole discretion, and users shall have no claims against Jeremy Gourmet in this regard.
2.3. Jeremy Gourmet and the Website operated by it function independently; therefore, the product prices displayed on the Website do not necessarily correspond to prices offered elsewhere. In any event, the binding price shall be the price displayed on the Website at the time the order is placed.
2.4. It is hereby clarified that the product images displayed on the Website are for illustrative purposes only, unless otherwise stated on the product page, and do not in any way bind Jeremy Gourmet.
2.5. As product inventory may change from time to time, a product ordered may not be available in Jeremy Gourmet’s inventory at the time of ordering. Accordingly, Jeremy Gourmet reserves the right not to supply the ordered product. If an ordered product is unavailable, Jeremy Gourmet will make reasonable efforts to contact the customer, where possible and/or upon the customer’s request, to notify them of the product’s unavailability, and may offer an alternative product that is in stock, without any claims by the customer in this regard. If contact with the customer is not established, Jeremy Gourmet may supply an alternative product at its sole discretion. The price of the alternative product may differ (higher or lower) from the price of the originally ordered product. If the customer does not wish to receive the alternative product supplied, they may return it to the courier upon delivery or alternatively contact customer service to return the alternative product and receive a full refund of the alternative product’s price. If the customer has already been charged for the unavailable product, Jeremy Gourmet will refund the amount paid for that product.
2.6. Jeremy Gourmet also allows products to be ordered by phone and by fax.
2.7. Jeremy Gourmet ensures that products picked by its employees are of good quality. However, if a customer is not satisfied with the quality of the products selected on their behalf, they may contact Jeremy Gourmet’s customer service center and notify them within no later than one business day. Jeremy Gourmet will review the complaint and may, at its sole discretion, replace the product with another product or alternatively issue a refund to the customer up to the amount paid for the product, including delivery fees where applicable. It is hereby clarified that Jeremy Gourmet may require the customer to provide proof that the product received is defective and/or of inferior quality, including, but not limited to, submitting a photograph of the product alleged to be of inferior quality.
2.8. Some of the products offered for sale on the Website contain alcohol for consumption. It is hereby clarified that the sale of such products is permitted only to adult users aged 18 and over, in accordance with Israeli law. By ordering these products, the user declares that they are over the age of 18 and legally entitled to purchase such products. In addition, alcoholic beverages may not be supplied between the hours of 23:00 and 06:00.
2.9. The publication and/or display of products offered for sale on the Website does not constitute a recommendation and/or encouragement to purchase them, and Jeremy Gourmet shall not be responsible for any use made by customers of the products purchased.
2.10. The customer shall have no claims against Jeremy Gourmet regarding the expiration date indicated on the product supplied, provided that the expiration date of the product delivered is reasonable at the time of delivery, taking into account the nature and type of the product.
2.11. Jeremy Gourmet may offer promotions from time to time and may discontinue them. Promotions shall be valid until the stated end date of the promotion and/or while supplies last (whichever occurs first), all subject to the terms and/or regulations of the relevant promotion and/or any applicable markings or statements relating thereto. However, Jeremy Gourmet may change the validity of any promotion at any time at its sole discretion, and users shall have no claims against Jeremy Gourmet in this regard.
2.12. The selection of promotions and benefits shall be at the sole discretion of Jeremy Gourmet, which may choose to grant them to individuals or groups based on criteria determined exclusively by it, without any claims by users in this regard.
2.13. Jeremy Gourmet may modify, cancel, or add gifts, promotions, and benefits at its sole discretion, without any claims by users in this regard.
3. Placing Orders, Payment, Product Supply and Deliveries
3.1. Payment on the Website is made by purchase using an Israeli or international credit card and is subject to approval by the credit card company. It is hereby clarified that Jeremy Gourmet may change the payment methods and/or means and/or the ordering process at any time at its sole discretion and without prior notice, and users shall have no claims against Jeremy Gourmet in this regard. If a user wishes to pay using an alternative payment method, they may contact Jeremy Gourmet, which will decide whether to accept such alternative payment method at its sole discretion, and users shall have no claims against Jeremy Gourmet due to its refusal to accept any such alternative payment method.
3.2. Delivery of products purchased on the Website for which full payment has been made shall be carried out by Jeremy Gourmet’s courier service to an address in Israel provided by the customer at the time of purchase. It is hereby clarified that the user may notify Jeremy Gourmet of their wish to collect the ordered products by self-pickup. Jeremy Gourmet may change the delivery methods and/or delivery areas from time to time at its sole discretion and without prior notice, and users shall have no claims against Jeremy Gourmet in this regard.
3.3. Upon placing an order, the user will be charged delivery fees in the amount displayed on the Website, in addition to the total cost of the ordered products. Jeremy Gourmet reserves the right to update the delivery fees from time to time at its sole discretion and without prior notice, and users shall have no claims against Jeremy Gourmet in this regard.
3.4. Jeremy Gourmet ensures that its courier service is professional and adheres to delivery times in accordance with the customer’s request as entered on the Website. However, delays may occur due to reasons beyond Jeremy Gourmet’s control, including but not limited to force majeure events, sensitive security conditions in the delivery area, extreme weather, natural disasters (such as earthquakes, floods, etc.), other disruptions (such as fires, road closures, etc.), delays resulting from strikes, as well as delays during periods of high demand for orders, including but not limited to Israeli holidays and festivals. The customer shall have no claims against Jeremy Gourmet due to such delays. It is hereby clarified that such delays shall not relieve the customer of their obligation to pay for the order.
3.5. If the customer cannot be reached by the courier, or if the customer has given prior approval, the courier may leave the products at a location where the customer is not present (including, but not limited to, at the entrance to the customer’s home, at a business premises, and/or with a person on the customer’s behalf). In the event of loss, theft, defect, and/or non-conformity in an order left without the customer’s presence as stated above, the customer may contact Jeremy Gourmet’s customer service center to report such an incident. However, Jeremy Gourmet reserves the right not to compensate the customer in any manner in the event of such occurrence. If a customer wishes to place an order by phone, they may contact Jeremy Gourmet’s customer service center and place a telephone order. It is hereby clarified that Jeremy Gourmet may discontinue the option to place telephone orders at any time at its sole discretion and without prior notice, and users shall have no claims against Jeremy Gourmet in this regard.
3.6. Jeremy Gourmet shall not be responsible for delays beyond its control and/or delays originating from the customer, including but not limited to difficulties in contacting the customer. Such delays shall not be deemed a breach of Jeremy Gourmet’s obligations to supply the products and shall not relieve the customer of their obligation to pay for the order.
3.7. Jeremy Gourmet may, in cases it deems exceptional at its sole discretion, cancel or decline orders placed via the Website and/or by phone and/or by fax. For the avoidance of doubt, in the event an order is cancelled by Jeremy Gourmet, the customer shall not be charged, and if the customer has already been charged, the amount paid will be refunded.
3.8. The method of packaging the products shall be at the sole discretion of Jeremy Gourmet, and the customer shall have no claims against Jeremy Gourmet in this regard.
4. Order Modification and Cancellation, Transaction Cancellation and Product Returns
4.1. Jeremy Gourmet’s product return and transaction cancellation policy is subject to the provisions of the Consumer Protection Law, 1981, and the customer may cancel an order and/or return products received, subject to the terms set forth below. It is hereby clarified that, notwithstanding the above, products that have been used and/or products whose expiration date has passed may not be returned, except in cases where the product expired prior to delivery to the customer and subject to the provisions of Section 2.10 above.
4.2. Modification or cancellation of an order by the customer shall be subject to Jeremy Gourmet’s discretion and in accordance with the provisions set forth below.
4.3. A customer wishing to cancel or modify an order shall contact Jeremy Gourmet’s customer service center by phone at: 09-744-3077, by fax at: 09-744-0813, or by email at: sales@jeremygourmet.com and notify of their intention to cancel or modify the order, as applicable, provided that such notice is given no later than 3 hours prior to the delivery time selected by the customer at the time the order was placed.
4.4. Upon receipt of a cancellation notice, Jeremy Gourmet will refund the customer for the order; however, it may, at its discretion and subject to applicable law, charge a cancellation fee of up to 5% of the order value or NIS 100, whichever is lower.
4.5. A customer wishing to modify an order by adding new products shall pay for such products at the price listed at the time of the order modification, and not at the price listed at the time of the original order.
4.6. Transaction cancellation and the return of products in connection therewith may be carried out within a period of up to 14 days from the date of receipt of the order, except in cases involving perishable goods which, subject to any applicable law, are not eligible for return and/or cancellation. For the purpose of cancelling the transaction, the purchaser must contact Jeremy Gourmet and notify it of their intention to cancel the transaction. Following receipt of the purchaser’s cancellation notice, and provided it is submitted within the aforementioned period, Jeremy Gourmet shall coordinate with the purchaser the method for returning the product.
4.7. Upon receipt of the returned products by Jeremy Gourmet, and subject to the provisions of Section 4.8 below, Jeremy Gourmet shall refund the purchaser the amount paid for the order. Jeremy Gourmet may, at its discretion and subject to the provisions of applicable law, charge cancellation fees of up to 5% of the order value or NIS 100, whichever is lower, provided that such cancellation fees include shipping costs, if any. The provisions of this section regarding cancellation fees shall not apply to a cancellation made due to a defect in the ordered product (including where the product is not within its validity period at the time of receipt, as stated in Section 2.11 above) and/or due to a discrepancy between the product’s characteristics as presented on the website and the product’s actual characteristics, in which case no cancellation fees shall be charged to the purchaser.
4.8. Notwithstanding the provisions of Section 4.7 above, and without derogating therefrom, Jeremy Gourmet shall examine the returned products, including, but not limited to, by weighing them and assessing the extent of any use made of the products.
4.9. Jeremy Gourmet emphasizes that the purchaser must verify that the products received correspond to the details of the order as placed. In the event of a material discrepancy between the products ordered and the products actually received (for example, a product received in inferior quality), the purchaser must notify Jeremy Gourmet of such discrepancy within one business day. If the purchaser fails to notify Jeremy Gourmet within the aforementioned timeframe, the purchaser shall be deemed to have confirmed that the shipment conforms to the order, and the purchaser shall have no claims against Jeremy Gourmet in this regard.
5. Intellectual Property
5.1. All intellectual property rights, including moral rights, economic rights, copyrights, trademarks, trade names, patents, designs, trade secrets, and any other rights in relation to the website, including, but not limited to, the content, design, editing, as well as the manner of presentation and organization of the information displayed on the website and the website itself, are reserved exclusively to Jeremy Gourmet.
5.2. Without derogating from the foregoing, the website, the web pages included therein, the classification, arrangement, and presentation of the information, as well as the advertisements and mailings sent by Jeremy Gourmet, including the classification, arrangement, and presentation of the information and advertisements appearing therein, and any other form of illustration included on the website and in such mailings, are the exclusive property of Jeremy Gourmet.
5.3. The content of the website, in whole or in part, may not be copied, reproduced, duplicated, adapted, modified, or used to create derivative works for the purpose of distribution, publication, display, performance, transfer, transmission, making available to the public, sale, and/or any other use, without the prior written consent of Jeremy Gourmet.
5.4. Ownership and intellectual property rights in third-party content, including images appearing on the website, are the property of the respective content owners and may be subject to the terms of use of third parties who have lawfully granted Jeremy Gourmet a license in respect of such content (hereinafter: “Third-Party Agreements”). Jeremy Gourmet does not claim ownership rights in, and assumes no responsibility for, any such content displayed on the website. The user acknowledges that the terms of such Third-Party Agreements shall be binding upon them in connection with any use of the service, including any future amendments to such Third-Party Agreements.
5.5. Jeremy Gourmet respects the rights of third parties and takes the necessary measures to avoid infringing any third-party rights. If the rights of a third party have been infringed in good faith, such party may notify Jeremy Gourmet of the intellectual property rights infringement by telephone: 09-744-3077, by fax: 09-744-0813, or by email: sales@jeremygourmet.com.
6. Security
The Jeremy Gourmet website is secured through the use of advanced security measures designed to ensure proper use and safe browsing of the website, as well as to protect user privacy. Any user of the website and its services undertakes not to engage in any activity that may disrupt the operation of the website, including, but not limited to, the theft of user information and the breach of the website’s security mechanisms. Jeremy Gourmet shall take action against any such activity by any lawful means available to it, including blocking the user’s access to the website and initiating legal proceedings against the user if such actions are taken.
7. Disclaimer
7.1. Jeremy Gourmet ensures that the products offered on the website are of high quality and fresh.
7.2. Jeremy Gourmet undertakes that the gift packages sold on the website are of high quality. In the event that the purchaser receives a gift package of inferior quality, the purchaser must contact Jeremy Gourmet and notify it no later than one business day. Jeremy Gourmet shall review the complaint and may, at its sole discretion, replace the contents of the gift package with other products or alternatively refund the purchaser up to the amount paid for such product, including the shipping cost.
7.3. Inventory of products in the “Gifts” category may change frequently during holiday periods, and therefore certain products displayed in these categories may be out of stock. If any product from these categories ordered by a purchaser is unavailable, Jeremy Gourmet shall make every effort to provide the purchaser with a similar alternative product. Should the alternative product provided not be to the purchaser’s satisfaction, the purchaser may contact Jeremy Gourmet and request a refund, subject to the provisions of Section 4 of these Terms and all of its subsections.
7.4. Jeremy Gourmet shall not be liable for any direct and/or indirect damage and/or harm of any kind incurred by the purchaser and/or third parties as a result of the use of, or reliance upon, the content appearing on the website.
7.5. The data and information appearing on the products and on the website may, at times, be provided by third parties, including, but not limited to, manufacturers, suppliers, and/or importers, and therefore Jeremy Gourmet shall bear no responsibility for such data and information regarding the products as set forth above.
7.6. Jeremy Gourmet makes every effort to ensure that the product information displayed on the website corresponds to the product sold. However, good-faith errors may occasionally occur with respect to the details and information about the products as presented on the website, and therefore, prior to consumption, the details and ingredients of each product should be carefully reviewed. If, in good faith, a product that does not conform to its description on the website has been supplied to you, you may contact Jeremy Gourmet’s customer service center, which will arrange a refund in the amount of the product price paid and coordinate the return of the product to Jeremy Gourmet at no cost.
7.7. Jeremy Gourmet does not warrant that any links appearing on the website, if any, will be functional and/or lead to an active website. The presence of a link to a particular website on the website does not imply that the content of such website is reliable, complete, and/or up to date, and Jeremy Gourmet has no control over such content; accordingly, Jeremy Gourmet shall bear no responsibility in connection therewith.
7.8. Jeremy Gourmet shall not be liable for any damage incurred by the purchaser as a result of a purchase made on the website, including, but not limited to, cases in which the purchase, including the payment therefor, is made without the purchaser’s consent and/or knowledge, and/or due to incorrect entry of the delivery address and/or incorrect entry of credit card details; as well as cases of communication failures resulting from an act and/or omission of communication service providers.
7.9. Jeremy Gourmet shall not be liable for any damage incurred by the purchaser and/or third parties as a result of the use of the products, except in cases where the product was defective due to negligence on the part of Jeremy Gourmet. In such case, Jeremy Gourmet’s liability shall be limited and shall not exceed the amount paid for the defective product purchased.
8. User Obligations
In the event of malicious and/or negligent use, and/or any other harmful use of the website by the user and/or anyone acting on their behalf, Jeremy Gourmet may block the user’s access to the website. In such case, the user shall indemnify Jeremy Gourmet, its employees, directors, shareholders, or anyone acting on their behalf, for any damage, loss, loss of profit, payment, or expense incurred by them, including attorneys’ fees and legal expenses.
9. Jurisdiction and Notices
9.1. These Terms of Use shall be governed exclusively by the laws of the State of Israel. Exclusive jurisdiction for any matter relating to these Terms of Use and the use of the website shall be vested solely in the competent courts of Tel Aviv–Yafo.
9.2. Any notice sent to Jeremy Gourmet shall be deemed received within three business days from the date of dispatch by registered mail; upon delivery if delivered personally to Jeremy Gourmet at its registered address; or within four hours from the time of transmission by email sent no later than 12:00 on a business day, provided that the sender has a delivery confirmation and no notice of non-receipt has been received from Jeremy Gourmet.
Privacy Policy
This Privacy Policy (hereinafter: the “Privacy Policy”) constitutes an integral part of the Terms of Use and should be read together with the Terms of Use, and the definitions appearing in the Terms of Use shall apply.
The website www.jeremygourmet.com operated and managed by Jeremy Gourmet Ltd. (hereinafter: the “Website” and the “Company”, respectively), the Website serves, inter alia, as an online commerce platform for the purchase of products by visitors and users of the Website (hereinafter: the “Service”), and for customers who register for and use the Company’s services (hereinafter: the “Users” and/or the “Visitors”).
The Company is committed to respecting the privacy of users of the Website. In order to enhance the protection of user privacy, the Company publishes this Privacy Policy and provides the information contained herein regarding the options available to users when using the Website, as well as the Company’s practices with respect to the collection of information from the Website.
10. General
10.1. As part of the use of the Website’s services, the user is required to provide the Company with personal details, including name, address, telephone number, and email address, as well as credit card details for purchase purposes only, which are not stored by the Company.
10.2. During use of the Website, data may be collected regarding the user’s manner of use of the Website, including services in which the user has shown interest, pages viewed, and the like. This is statistical information and does not personally identify the user.
10.3. The Company retains a credit card token that enables the user to make purchases on the Website without the need to re-enter credit card details. For this purpose, a tokenization process is carried out whereby, upon entry of the user’s credit card details, the card details are encrypted and are not stored in the Company’s database, except for the last four digits of the card, the card’s expiration date, and a token used solely for the reconstruction of the card details.
11. Databases and Use Thereof
11.1. The data collected about the user as set forth above are stored in the Company’s registered database. The Company undertakes to use such information in accordance with this Privacy Policy and/or the provisions of any applicable law, and for the following purposes:
• To enable efficient and convenient use by the user;
• Management of the user’s account;
• To improve and enhance the services and content offered on the Website;
• To modify or discontinue existing services and content;
• To analyze and provide statistical information to third parties, including advertisers (in the event that such information is provided to third parties, it will not identify the user itself);
• Enforcement of the Company’s Terms of Use;
• To contact the user regarding the status of their order and the delivery of the products ordered;
12. Direct Marketing
12.1. User details provided by the user shall be subject to the Company’s Privacy Policy, and the user confirms that the information provided by them and/or collected about them shall be stored in the Company’s database for the following purposes:
12.1.1. Marketing, advertising, sales promotion, and for the purpose of contacting the user by any means, including by way of direct marketing through any communication medium deemed appropriate (including in writing, in print, by telephone, by facsimile, by electronic means, or by any other method);
12.1.2. Encouraging loyalty, statistical analysis and research, conducting surveys, and any other use in connection with the user’s registration on the Website;
12.1.3. Internal purposes, such as the investigation of complaints and/or reviews;
12.1.4. Operational, marketing, and statistical purposes, including the processing of information and direct marketing for the realization of these purposes;
12.1.5. Providing services to the user and ensuring fair commercial activity in accordance with the law.
12.2. For the purposes set forth above, the Company may, from time to time, transfer the information to other entities with which the Company maintains cooperative relationships, as well as to any additional entity that provides services and benefits to users at the Company’s discretion. Such entities and parties shall also be entitled to use the information transferred to them (for the same purposes) as stated above, all subject to the provisions of applicable law.
12.3. The user acknowledges that there is no legal obligation to provide the information and that the provision thereof is voluntary and given with the user’s consent. In addition, for the purposes listed above, the Company may from time to time transfer non-identifiable, anonymous, or aggregated information regarding the user’s activity on the Website to entities partnering with the Company’s activities and to any party that provides services and benefits to users, at the Company’s discretion.
12.4. Subject to the user’s lawful consent, the Company may from time to time contact the user by way of direct marketing in order to provide offers for various services and benefits of the Company provided במסגרת the user’s use of the Company’s services, via email, text messages (SMS), facsimile, social networks, automated dialing systems, and/or by telephone, unless and until the Company receives a contrary notice from the user at any time.
12.5. “Push Notifications” to the mobile device – Jeremy Gourmet includes a “push notifications” service in its application, which sends notifications to the user’s smartphone as part of the use of the Jeremy Gourmet application. Push notifications will be sent from time to time to the smartphone of a user who has installed the Jeremy Gourmet application. Such push notifications may include, inter alia, offers, benefits, sales promotions, and/or any other advertising and/or updates relating to the Website and/or the Jeremy Gourmet application. Push notifications shall be sent from time to time at the sole discretion of Jeremy Gourmet.
The user declares that they are aware that by registering on the Website and/or the application, they consent to receiving push notifications, including notifications that may contain marketing messages constituting “advertising matter” as defined in Section 30A of the Communications (Telecommunications and Broadcasting) Law, 5768-2008.
In accordance with the law and Jeremy Gourmet’s Privacy Policy, the user may at any time disable the receipt of push notifications by adjusting the application settings on the user’s smartphone.
13. Disclosure of Information to Third Parties
Circumstances under which the Company may share the user’s information with third parties:
• Where the user has authorized the Company to transfer their personal details to third parties;
• In the event that the user violates the Terms of Use of the Website or attempts to carry out actions that are contrary to the law;
• In order to enforce the Terms of Use or other agreements or policies;
• In the event that the Company decides to collect an unpaid debt through a third party specializing in debt collection, including law firms;
• In response to a subpoena or other investigative demand, a court order, or a request for cooperation from a law enforcement authority or any other governmental authority;
• In order to establish or exercise the Company’s legal rights;
• In order to defend against legal claims as required by law. In such cases, the Company may assert or waive any objection or right available to it, at its sole discretion;
• Where the Company believes that disclosure is appropriate in connection with efforts to investigate, prevent, report, or take other action regarding illegal activity, suspected fraud, or other wrongdoing;
• In order to protect the rights, property, or safety of the Company, its employees, the users of the Website, or others;
• In connection with a material corporate transaction, such as the sale of the Company’s business, divestment, merger, consolidation, or sale of assets, or in the unlikely event of liquidation.
14. Aggregated and Non-Personal Information
The Company may use aggregated and non-personal information it has collected in any of the circumstances described above. The Company may combine non-personal information it has collected with additional non-personal information collected from other sources. In addition, the Company may share aggregated information with third parties, including advisors, advertisers, and investors, for the purpose of conducting general business analysis. For example, the Company may report to its advertisers the number of visitors to the Website and the characteristics of, or the most popular services or products. Such information does not include any personal data and may be used to develop content and services that assist users and to tailor content and advertising.
15. Third Parties
15.1. There are several places on the Website where the user may click on a link to access other websites that are not subject to this Privacy Policy. Such websites may independently request and collect information, including personal information, from the user and, in certain cases, provide the Company with information regarding the user’s activity on those websites.
15.2. Any third party to whom the Company may disclose personal information may have its own privacy policy describing how it uses and discloses personal information. Such policy will govern the use, handling, and disclosure of the user’s personal information after it has been shared by the Company with such third parties in accordance with this Privacy Policy. If you wish to obtain further information regarding the privacy policies of such third parties, the Company encourages you to visit the websites of those third parties.
15.3. The Company may permit third parties, including its authorized service providers, advertising companies, and advertising networks, to display advertisements on the Website. These companies may use tracking technologies, such as “Cookies” (see below), in order to collect information about users who view or interact with their advertisements. The use of “Cookies” by such companies is subject to their own privacy policies and not to the Company’s Privacy Policy.
16. User Choices Regarding the Collection and Use of Information
16.1. The user may choose not to provide certain information to the Company; however, this may result in the inability to use certain features of the Website, as such information is required in order to register for the Company’s services, including placing orders on the Website.
16.2. Where the user has registered for the service and consented to receive direct marketing as detailed in the Terms of Use, the Company may, subject to applicable law, send direct marketing communications to the user, including, but not limited to, email messages and/or newsletters regarding service updates, improvements, special offers, or special content. The Company may also send the user other types of email communications, such as service messages, promotional messages, and surveys. If the Company has already shared the user’s information with a third party prior to the user changing their preferences or updating their information, the user may be required to change their preferences directly with such third party.
17. Use of “Cookies”
17.1. The Company uses various technologies to collect information from the user’s mobile device and/or computer and about the user’s activity on the Website.
17.2. The Company automatically collects information from the user’s mobile device or browser when the user visits the Website. Such information includes mobile internet data, IP address, browser type and browser language, access times, the content of cookies that have not been deleted and that the user’s browser previously received from the Company, and the referring website address.
17.3. Cookies: When a user uses the Website, the Company may assign one or more cookies to the user’s mobile device or computer in order to enable access to the application and to tailor the online experience for the user. Through the use of cookies, the Company may also automatically collect information about the user’s online activity on the Website, such as the web pages visited, the links clicked, and the searches performed on the Website. Most browsers automatically accept cookies; however, users can usually modify their browser settings to refuse cookies. If a user chooses to refuse cookies, they should note that they may be unable to access or use certain features offered on the Website.
17.4. The Company may use standard internet technologies, such as web beacons, analytics, and similar technologies, to track the user’s use of the Website. In addition, the Company may include the foregoing in email messages or promotional newsletters in order to determine whether such messages were opened and whether any action was taken as a result. The information obtained by the Company in this manner enables it to tailor the services it offers to the user, to deliver personalized advertising, and to measure the overall effectiveness of its online advertising, content, programming, or other activities.
18. Information Security
18.1. The Company implements up-to-date information security systems and procedures on the Website. These systems and procedures reduce the risks of unauthorized access but do not provide absolute security. The Company does not warrant that its services will be completely immune to unauthorized access to information stored on the Website.
18.2. The Company periodically reviews the Website’s information security and implements changes and upgrades as necessary in order to maintain the Website’s level of information security.
18.3. Nevertheless, the Company shall not be liable for any direct or indirect damage incurred by the user in the event of exposure of information due to unauthorized access by third parties or as a result of an act or omission beyond the Company’s control.
19. Right to Access and Update Information
19.1. Pursuant to the Protection of Privacy Law, 5741–1981, every person has the right to review information held about them in a database. A user who has reviewed the information held about them and found it to be incorrect, incomplete, unclear, or outdated may contact the owner of the database with a request to correct and/or update and/or delete the information held about them, as stated above.
Such a request should be directed to the Company’s customer service center, which operates Sunday through Thursday between 9:00 a.m. and 4:00 p.m., by telephone: 09-744-3077, by fax: 09-744-0813, or by email: sales@jeremygourmet.com. It is hereby clarified that the contact details listed above and the operating hours of the customer service center may be subject to change at the Company’s sole discretion and without prior notice, and the user shall have no claims against the Company in this regard.
19.2. If the information contained in the Company’s database is used for the purpose of direct personal outreach to the user, the user is entitled, pursuant to law, to request in writing that the information relating to them be deleted from the database.
20. Changes to the Privacy Policy
The Company may update the provisions of this Privacy Policy from time to time. If material changes are made to provisions concerning the use of personal information provided by the user, a notice to that effect will be published on the Company’s website.
Phone: 09-744-3077
Fax: 09-744-0813
Email: sales@jeremygourmet.com